Check-in Time: 14:00 hrs
Check-out Time: 12:00 hrs
In compliance with government regulations, all guests are required to present a valid government-issued identification document upon check-in. Guests must be at least 18 years of age to check in independently. Guests under 18 years of age must be accompanied by a parent, guardian, or responsible adult.
Foreign Nationals
Indian Nationals
Nepalese Nationals
Extra beds are available upon request and subject to additional charges.
To ensure the comfort, hygiene, and safety of all guests, pets are not permitted within the resort premises.
Payment for accommodation and related services is required upon check-in unless otherwise arranged.
Cash
Credit & Debit Cards
Physical presentation of the card may be required at the time of payment.
Mobile Payments
Bank Transfer
Please contact the Front Office or Accounts Department for banking details.
Please Note:
For the privacy and security of all guests, unregistered visitors are not permitted inside guest rooms.
Meetings with visitors may take place in designated public areas, lounges, restaurants, or outdoor seating areas of the resort.
Additional guests staying overnight must be registered with valid identification and may be subject to additional occupancy charges.
Waterfront Resort offers designated smoking areas for guests.
Smoking is strictly prohibited inside non-smoking rooms and indoor public spaces.
A cleaning and restoration fee of USD 50 or equivalent local currency will be charged for smoking in non-smoking areas.
The resort is monitored 24 hours a day by trained security personnel and CCTV surveillance systems in public areas.
For security and operational purposes, the resort reserves the right to review CCTV recordings. Access to footage is restricted to authorized personnel only.
Waterfront Resort reserves the right to refuse admission or remove any individual whose behavior is considered disruptive, abusive, threatening, unlawful, or detrimental to the comfort and safety of guests and staff.
The following activities are strictly prohibited:
Guests violating these policies may be removed from the premises without refund and reported to relevant authorities when necessary.
Casual photography for personal use is permitted.
Professional photography, commercial filming, drone operations, and content creation intended for commercial purposes require prior written approval from resort management.
Complimentary parking is available for registered resort guests, subject to availability.
The resort shall not be held responsible for loss, theft, damage, or incidents involving vehicles or personal belongings left inside vehicles while parked on the premises.
Electric vehicle charging facilities are available at the resort.
Guests wishing to use EV charging services are requested to contact the Front Office for operational procedures and applicable charges.
The swimming pool is available exclusively for registered guests during designated operating hours.
The resort reserves the right to restrict access for maintenance, weather conditions, or safety concerns.
The resort is equipped with smoke detectors, fire alarms, fire extinguishers, hydrants, and emergency response systems throughout the property.
Emergency exits are clearly marked and evacuation maps are displayed in guest rooms.
In case of fire or emergency:
Reservations may be cancelled without penalty up to 72 hours prior to the scheduled arrival date unless otherwise specified in the booking confirmation.
Certain promotional, advance purchase, or non-refundable reservations may have separate cancellation terms.
Late cancellations and no-shows may incur charges up to the full value of the reservation.
All lost and found items discovered within the resort premises are documented and securely stored.
Reasonable efforts will be made to contact the owner using available reservation information.
Unclaimed items will be retained for six (6) months and thereafter disposed of in accordance with resort policy.
Perishable items will be disposed of within 24 hours for hygiene and safety reasons.
Waterfront Resort shall not be held liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, pandemics, strikes, utility interruptions, or other force majeure events.
